Frequently Asked Questions


Why is ProKera Hand & Body Moisturizer better than other moisturizers?

ProKera contains glycolic acid and not many other moisturizers do. The acid penetrates through the skin's outer protective shield (the stratum corneum layer), dissolving the adhesives that hold skin cells together. When you wash the next time, those adhesives let go, releasing the rough skin cells down the drain, leaving the new, softer, smoother layer of skin exposed to your touch. This process is called exfoliation. Skin normally exfoliates itself on a regular basis but when it gets very dry, the process slows and skin feels rough. Application of ProKera speeds up the skin's normal exfoliation process.

How long will it take me to see a difference?

Most people with dry skin can feel the difference as soon as they apply ProKera Hand & Body Moisturizer. It makes the skin feel "like normal" again right away: soft, silky smooth and moist but not greasy. The amazing thing is that after washing, skin feels softer than it did before washing. Once you start using ProKera, you don't have to apply lotion as often because it stays on through several hand washings and on the body from shower to shower. And you don't use nearly as much ProKera per application as with other lotions.

How long will it take to get my order?

We attempt to process all orders within 24 hours. You will receive a confirmation once your order ships. All U.S. orders greater than $50 ship for FREE via USPS. Expedited service is available at an additional cost.

What if ProKera doesn't work for me?

Well, we are pretty sure that you will love it, but if you are not 100% satisfied with your purchase we will give you a full refund. Please contact us here or give us a call at 1-800-216-8429.